Privacy Policy and Protection of Personal Data
At www.trendstudio.info (“Our Company”), we place great importance on the protection of your personal data. In this regard, we process and store your personal data in accordance with the provisions stipulated in the relevant legislation, particularly the Law No. 6698 on the Protection of Personal Data ("Law") and related regulations and communiqués.
By accessing our website www.trendstudio.info or our mobile application, you are deemed to have accepted the privacy rules explained in detail below, including confidentiality, usage, modification, communication, and related matters. Therefore, we kindly remind you to review these rules carefully.
In accordance with Article 10 of the Law, we inform our valued visitors, members, and customers who use our website and mobile application about our purposes, methods, and precautions regarding the collection, processing, and transfer of personal data as follows:
A. Legal Basis
Regarding the use of personal data of our customers and members, the Law mentioned above includes certain provisions. In addition, there are relevant provisions in the Law No. 6563 on the Regulation of Electronic Commerce and the Turkish Penal Code No. 5237. The necessity of collecting and using personal data also arises from the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.
B. Scope, Processing, and Purpose of Personal Data
As regulated by the Law, personal data covers all kinds of information related to an identified or identifiable natural person.
Your personal data may be collected through various communication channels such as our company, call centers, written communication, social media pages, in-store interactions, etc., with your consent. These data may be obtained in whole or in part, stored, retained, modified, organized, classified, and kept for the period required by the purpose of processing or as stipulated by relevant legislation. It may be shared or transferred with/to public institutions, legal/real persons in Turkey or abroad, or transferred abroad when required by legal or operational necessities.
The personal data of our visitors, customers, and members are used for identity verification of the purchaser, managing order, payment, delivery, and return processes, and for communication regarding complaints and suggestions, as well as for legal and administrative requirements, and for sharing membership and distance sales agreements.
C. Methods of Collecting Personal Data
Personal data shared by customers and members who transact through www.trendstudio.info and/or our mobile app are processed within the scope of their consent and the provisions of the applicable legislation. Personal data is collected using verbal, written, or electronic methods via website, mobile app, social media, and similar means for purposes such as benefiting from our services, sending campaigns, handling requests and complaints, and establishing customer-focused strategies.
D. Processed Data
With the data owner’s explicit consent or under the conditions set out in Articles 5 and 6 of the Law, our company may process the following data:
- Full name, address, contact info, and billing information
- Data shared via social media if login is done using those platforms
- Phone calls and correspondences with customers
- IP address, device ID, site browsing statistics, traffic data
- Data related to actions via site/app ads and email content
E. Transfer of Personal Data
Your data may be shared, with your explicit consent and/or within legal provisions, with our group companies, business partners, suppliers, audit firms, public institutions authorized by law, and other relevant bodies to manage our activities and enhance service quality.
F. Data Protection
We implement technical precautions as a data controller to safeguard and ensure the confidentiality of the personal data you share with us.
G. Rights of the Data Subject
Under Article 11 of the Law, visitors, customers, and members may:
- Learn if their data is processed
- Request information if processed
- Learn processing purposes and usage
- Learn third parties to whom data is transferred
- Request correction if incomplete or incorrect
- Request deletion if processing purpose ceases
- Request notification of corrections/deletions to third parties
- Object to unfavorable outcomes through automated systems
- Request a copy of their personal data
You can contact us to submit your requests:
Company: www.trendstudio.info
Address: Altayçeşme Mh. Atatürk Cd. No:41 Anadolu Çarşı Pazar AVM K:2 D:149 Maltepe / İstanbul
Tax Office & No: KÜÇÜKYALI VD. - 7341538244
Chamber of Commerce & Reg. No: Istanbul Chamber of Commerce.146903-5
MERSIS No: 0734153824400001
Phone: +90 542 439 23 53
Email: info@trendstudio.info
H. Use of Cookies and Similar Technologies
Our website uses cookies. Cookies are small text files stored on your devices. Their purpose is to provide personalized promotions and improve our website and app.
Cookies enable websites to remember you and your preferences, making future visits faster and more personalized.
We may also use cookies to collect statistics and improve design and functionality. You can change your cookie settings via your browser anytime.
I. Commercial Communication Permission and Explicit Consent
We process your identity, contact, and transaction data with your consent for marketing activities and communication via your preferred channels.
Your consent may be given through our website or app. You can withdraw your consent for data processing and commercial communication anytime by contacting us in writing.
J. Security and Privacy
We request personal info (ID, phone, email, etc.) for better service. These are used solely by us for campaigns and promotions, and never shared or sold without your permission.
Only authorized persons can access and modify data. Payment info (e.g. credit cards) is not stored on our servers but processed directly with banks for security.
K. Changes
We may update this policy due to legal or administrative reasons. Any updates become effective once published on the website.
For further information or questions, feel free to contact us.
In cases not covered by this notice, the Membership Pre-Information and Agreement and the Distance Sales Agreement, as published on our website, and the relevant legal provisions will apply.
